Contact Us

Call our friendly team now on 0118 932 8328 or fill in the form

Contact form

    Our promise to you: We do not share your details with other companies. We do not repeatedly telephone or email prospective customers. See our Privacy Notice for more information about how we look after your data.

    Come and see us!


    Where is the onsite defibrillator?

    It is located on the wall of the warehouse, next to the large roller shutter door. If you have been directed to it by the emergency services or if someone you are with onsite becomes unwell, we will be delighted to support you if you need help to access it. This is a community defibrillator and so is on the 999 network – anyone in need will be directed to us by the emergency services. If you have any questions at all, please don’t hesitate to call us 0118 932 8328.

    Are you a DPD pickup point?

    We are but for the time being, we have paused this service due to our covid measures.

    We’ve been working with DPD to provide this service since 2018 and lots of customers find that being away from town traffic, near the A30 and with ample free parking suits their needs really well, so as soon as we are able to, we are looking forward to resuming this service.

    When you go through the usual stages of the DPD website for either sending or collecting a parcel, you should be able to choose Eversley Storage. If you have any difficulties, don’t hesitate to give us a ring 0118 932 8328.

    How does it work, if I need the forklift truck?

    Should you need to move heavier duty items in and out of your steel container, a fork lift truck with driver is available for hire on our premises.

    Our fork lift truck service is available for use with our ground floor units.

    We offer the service Monday – Friday.

    The charge is £37.50 for 15 minutes, including VAT.

    Contact us in advance to book the fork lift truck and driver – we cannot always make this facility available on the day of request.

    Phone us 0118 932 8328 or fill out our contact form if you would like further details.

    What services do you offer, overall?
    • Experienced staff, to support you as you work through what size unit you need and what price plan will give you the best value.

    • Unit reservation service subject to availability of units, to help with your planning – contact us, pop in or give us a ring 0118 932 8328

    • Packaging materials – take a look at our range of products. We offer good quality boxes, tape, pens and wrapping materials. Our storage blankets and mattress bags are especially useful items both while you’re storing/moving and then later, around home in the loft, garage or even while decorating.

    • Sack trollies for you to borrow.

    • Fork lift truck & driver service available for hire onsite.

    • Drive up, direct access units as standard.

    • Information about van hire and removals companies who will be able to help you.

    • Free guest wifi in the office.

    • Complimentary tea, coffee and orange squash – just pop into the office and one of our friendly team will make you a drink.

    Need something else? Pop in and see us and we’ll do our best to help or point you in the right direction!

    What do you do with my information if I share my phone number, email address or postal address with you?

    We keep customers’ information on our system so that everyone who takes your call or speaks to you when you come in can pull up your details. This means that you don’t have to explain your storage needs and situation to every new person you speak to. Once you are in storage with us it is kept up to date in real time, so that anyone you speak to can see if you’ve paid your bill, rung previously to ask a question, reserved an additional unit etc.

    Before you become a customer, you would generally only receive two possible communications from us, without requesting something specific – if you reserve a unit, we will email you to confirm that reservation. If you don’t take up that reservation and we don’t hear from you, we will give you a ring to see if you still need the unit held in your name, or whether you’ve moved on in your thinking and we can cancel the reservation for you. That’s it. We do not have a regular call back schedule, whereby we ring everyone who has ever expressed an interest in storage and try to talk them into making their decisions quicker! We do not have a regular email broadcast along similar lines. When you hear from us, whether it’s before you come into storage or once you are a customer, it will relate to information that is specific to your account and directly affects you – we do not spray automatically generated content into your inbox on a weekly basis!

    While everything changes and business practices do develop, we would like you to know that we’ve been in the storage business since 1988 and we take an old-fashioned approach to customer communication and customer service which informs our decision-making. This is not going to change. We have had decades to observe that our storage customers are usually busy and juggling lots of different factors in their lives – this applies whether they are expanding their business, moving house, renovating their house, sustaining demanding hobbies – whatever their circumstances, we’ve never yet met the customer who would welcome a constant stream of sales orientated mail, emails or phone calls, so we don’t do it.

    If you have any further queries, do pop in and see us or give us a ring 0118 932 8328.

    Do you have facilities to store a caravan or motor home?

    No. Our units will take cars and some other vehicles but they are not large enough to accommodate a caravan or a motor home.

    If you have any other queries, do pop in and see us or give us a ring 0118 932 8328.

    Where is the nearest cafe or pub?

    There are a few pubs in Eversley village, if you’re ready to have a meal before you head home at the end of a long day. You could try The Golden Pot, The Chequers or The Tally Ho.

    If you’re looking for a cafe to have a cuppa or a quick lunch, Hartley Wintney has several nice cafes – for takeaway sandwiches you could try Warings Bakery or to sit down and have something both the Courtyard Cafe which is at the back of Hartley Antiques and the Costa are easy to find on the village high street. There is also a Waitrose 5 minutes away by car and Yateley Village centre is close by with a variety of convenience stores offering snacks and drinks.

    (Please note that these are not formal recommendations and we have no association with these businesses. The Marketing Manager has shopped in or eaten in all of them, but not regularly, so we cannot comment as to the continuing quality of the establishments.)

    When I’m loading my unit, do I need to cover or wrap anything?

    Yes. We recommend that you use plastic sheeting or liners to protect all fabrics, including home soft furnishings, leather sofas, fabric luggage and clothes. We sell mattress wrappers and tape – available to purchase from our office. You must also cover untreated wood either with storage blankets or plastic liners.

    Our units are fully weather-sealed, with managed ventilation. This means that you need to be very careful not to bring damp items into the unit. Always make sure that goods are scrupulously dry before you bring them into storage. So, if you have wiped or washed any fabric, it needs to be 100% dry before putting into your storage unit. Bear this in mind for any motorcycle leather, car seats or mats which you might well give a quick clean before storing and be especially careful with shoes and coats.

    It is very important to put anything that might attract pests in a sealed, airtight tub. Please note that this includes candles, which are an attractive food source for all rodents, because of the fats and oils in them.

    Do ask any of our friendly, experience staff for advice if you aren’t sure how to pack particular items – pop in and see us or give us a ring 0118 932 8328.

    What about security?

    Security is a central aspect of our service.
    Our site is manned 24 hours a day, 365 days a year. We have extensive CCTV and security lighting. When the premises is closed, the perimeter is locked down and our guard dog has the run of the site, along with his human security patrol partners!
    Do have a look at our Security page to find out more about our security arrangements. If you have any particular queries that you would like to discuss, just pop in or give us a ring 0118 932 8328 – we’d be delighted to explain further.

    Is there anything I can’t store?

    What you store is entirely your choice, provided it’s not perishable or noxious, not flammable or explosive and not illegal. We also ask that you do not store any foodstuffs, other than in airtight, sealed tubs. This includes candles which can be an attractive food source to all rodents, because of the fats and oils that they contain.

    If you need any advice about what you can and cannot store, call us 0118 932 8328, contact us or pop in – our staff will be able to answer any specific queries you may have.

    What are your opening hours?

    Opening Hours

    Mon - Fri 7:30am - 6:30pm
    Sat 8:00am - 5:00pm
    Sun 10:00am - 4:00pm
    Bank Holidays 10:00am - 4:00pm

    You just need to check over the Christmas and New Year period for any variations. See our Opening Hours page for details.

    How are the storage units different from basic shipping containers?

    Our units are purpose-built for self-storage and have significant differences from shipping containers. The locks are internalised and are strong five lever locks. There is additional venting and insulation to protect your goods.

    If you have any other queries, do pop in and see us or give us a ring 0118 932 8328.

    Is there lighting inside the units?

    No. But our premises are well-lit.
    If you know that you’ll be here at the end of the working day, during winter quite a lot, so you might need lighting inside your unit, there are rechargeable work lights on the market, which one or two of our business customers bring in, to use when it’s dark in the early evening.

    If you have any other queries, do pop in and see us or give us a ring 0118 932 8328.

    Can I bring my child when I access my unit?

    Of course children are welcome, but you must take great care that an adult is on hand to accompany and supervise them at all times, because every part of the external premises are accessed by cars, we have a number of lorries manoeuvring onsite on a daily basis and there are forklift truck movements, often dealing with bulky or heavy loads.

    Children should not use the mobile access platforms.

    Are there toilets that I can use?

    Absolutely. All customers are welcome to use our customer toilets. We also offer complimentary tea, coffee and squash, just ask one of our friendly team and we will happily make you a cuppa! We also offer guest wifi services inside the office building – see our Customer Facilities page to find out more.

    If you have any other queries, do pop in and see us or give us a ring 0118 932 8328.

    Do you offer access out of opening hours?

    No. Part of our security set up is that once the premises are closed, the site is locked down and the dog is let out.
    We do however offer late night opening on Thursdays and Fridays during the summer – our full opening hours are here.

    How can I contact you?

    Call us 0118 932 8328,  fill in our contact form or pop in. Our friendly, experienced storage sales team would be delighted to answer any queries and help you work out what storage you need.

    Do you have any job vacancies?

    Visit our jobs page to see details of current vacancies.
    Even if nothing is currently available, we do, from time to time, have vacancies – part time and full time. The roles are within our:

    • Eversley Storage sales team

    • Premises and office cleaning team

    • Security team

    • Greenford Park Homes Management team

    • Maintenance team

    • Office admin team

    If you are interested and want to send us your CV, please email
    Tell us which roles you are interested in and what hours you can work.

    Is there a dump nearby and will I be permitted to use it?

    The nearest household waste centre is the Springwell Lane site at Hartley Wintney, approx 2.5 miles from Eversley Storage

    Details of what waste you are permitted to leave with them can be found here. There is also a link on that page to check whether you need to apply for a permit to use the dump for the vehicle that you intend to drive there – certain charges may also apply.

    Need to know more? Click here to see all FAQs